PayWhenBooked
For plumbers, HVAC, roofers and every trade that can't always pick up

Every missed call becomes a booked job.

When you're on a ladder or under a sink, PayWhenBooked texts your caller back in seconds, gets the job details and address, and sends the lead straight to your phone. They stay with you instead of calling the next company on Google.

Start for $1/month See how it works

$1/month for your first 3 months, then $19/month, plus $25 per job we book for you. Offer terms. Keep your number, cancel anytime.

Acme Plumbing
Text message · 6:13 PM
Hi, this is Acme Plumbing's automated assistant. Sorry we missed your call! We're on a job right now. What can we help you with? Reply STOP to opt out.
Water heater is leaking all over the garage
Sounds urgent, we'll move fast. What's the address where you need service?
123 Main St, Mesa
Thanks. And what name should we put this under?
Dana
Thanks, Dana! I've passed this to the team and someone will reach out shortly to confirm.

The customer who can't reach you doesn't wait. They call your competitor.

Voicemail feels like a dead end, so most callers hang up and try the next number. One lost repair, install or roof job can cost more than a year of PayWhenBooked.

How it works

Set up in one call. Working every missed call after that.

1

You miss a call

Your line rings like always. If nobody picks up, the call forwards to PayWhenBooked. Same phone, same number.

2

We text them in seconds

Your caller gets a friendly text from your business name and a local number. A short conversation collects what they need, their address and their timing.

3

You get the lead

A text lands on your phone with everything you need to call back and book it. Emergencies are flagged URGENT so you know which to call first.

What lands on your phone

A ready-to-call lead, not a mystery voicemail.

You know who called, what's broken, where they are and when they want you, before you dial. Every conversation is also saved in your dashboard so nothing slips through.

  • Urgent jobs flagged automatically
  • Alerts to you and your dispatcher
  • Follow-up texts forwarded straight to you
  • Repeat callers never get double-texted
URGENT LEAD 6:15 PM
Name
Dana
Phone
(480) 555-0134
Needs
Water heater leaking in garage
Address
123 Main St, Mesa
When
Tonight if possible
Call Dana back

Built for the trades, tuned to yours

The assistant asks the questions your trade actually needs, like whether water is still running or how old the AC unit is.

Plumbing HVAC Roofing Electrical Garage doors Pest control Locksmith Appliance repair Tree service Landscaping
Free guide
The Missed Call Leak
How home service pros lose jobs to voicemail, and 7 ways to fix it this week
Free download

Find out what missed calls cost you.

A 10-minute phone self-test, a worksheet that puts a dollar figure on your missed calls, seven fixes starting with the free ones, and voicemail and callback scripts you can copy.

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Pricing

You pay when we book you jobs.

A tiny monthly fee, plus a flat fee only for the jobs we actually book for you.

Introductory offer
$1/ month for your first 3 months

Then $19/month. Plus $25 for each job we book for you, starting day one. You only pay the $25 when you mark a lead as booked.

  • Month to month. Cancel anytime, no fee to cancel.
  • Free setup. Keep your number.
  • English and Spanish included.
  • Your first 3 months start the day your texting goes live, after carrier approval.
Start for $1/month
0 jobs booked
$19
2 jobs booked
$69
5 jobs booked
$144

Example monthly totals after the introductory period.

Questions

Do I need a new phone number?

No. Customers keep calling your normal number. We turn on "forward when unanswered" so only calls you miss come to us. Calls you answer work exactly like today.

Will customers know it's automated?

Yes. The first text introduces itself as your business's automated assistant, then writes short, friendly texts, asks two or three questions, and hands the customer to you. It never quotes prices or promises arrival times.

How does the $25 per booked job work?

Every lead text ends with a lead number. When the job is on your schedule, reply BOOKED and the number. That's the only time the $25 applies. Your monthly bill lists every booked lead so you can check it.

Does it handle Spanish-speaking customers?

Yes. The first text goes out in English and Spanish, and the conversation continues in whichever language your customer uses. Your lead alert always arrives in English.

Does it work with my phone carrier?

It works with mobile carriers and most business phone systems that support forwarding unanswered calls. We set it up with you and test it before you go live.

What if someone doesn't want texts?

We only text people who just called you, and anyone can reply STOP to opt out instantly. Hidden or blocked numbers are never texted.

Is there a contract?

No. It's month to month, including during the $1 introductory months. Turn off forwarding and cancel whenever you want.

Stop losing jobs to voicemail.

Tell us where to reach you. We'll call to set you up. Carriers approve business texting in about a week, and your $1/month introductory pricing starts the day you go live.

Or call or text (480) 930-1524

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For example plumbing, HVAC or roofing.

$1/month for 3 months, then $19/month, plus $25 per booked job. We'll only use this to contact you about PayWhenBooked. See our Privacy Policy, Terms of Service and SMS Terms.